Frequently Asked Questions



  • Why are you called “Global Synthetic Ice” if you sell something better than “synthetic ice”?

    Here is the story:
    “When we started we were called “Super-Glide Skating” (2000) the term “Synthetic Ice” was not used yet. When the search engine Google was developed they put companies into groups by terms that described the business. The term “Synthetic ice” was chosen to group all companies that offered a product to skate on that was not ice. I did not agree with this because it is not “ice” but the name continued. We changed our name to “Global Synthetic Ice” to fit this category in 2006. Now we have found many products sold are just basic plastic not even close to ">Super-Glide and we want customers to know this fact.” – Perry Boskus, President Global Synthetic Ice  
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  • What is Super-Glide®?

    It’s a high-tech plastic that you can skate on. Super-Glide® is a synthetic ice skating surface composed of a proprietary blend of polymers that permit a skate blade to glide as smoothly as on real ice. Correct density is very important, too hard and the blade slips out, too soft and the surface is very slow, Super-Glide is just right. 
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  • How does Super-Glide® work?

    Skating on ice means gliding on a thin layer of water as the blade’s friction generates heat and melts the ice surface. Skating on Super-Glide® causes the same friction and heat, which releases lubricants chemically engineered into Super-Glide®. This sets Super-Glide® synthetic ice apart from all competitors. Older synthetic ice surfaces required silicone lubricants. When skate blades cut through the silicone and hit dry spots, skaters felt undesirable "chatter" that increased friction and made skating harder. Super-Glide®’s unique formula eliminates "chatter" and allows the blade to glide smoothly.
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  • What is the Size and Thickness of Super-Glide®?

    Super-Glide Slick panels are 3/8” thick, over the years this has been found to be the optimum thickness. The Glide Ingredients added into these panels are very expensive, thicker panels makes them too expensive with no other benefit. Thicker panels are harder to put together also shipping is more. The 3/8” lasts more than 15 years, panels get outdated before they wear out. (we have been inventing new products every 7 years on average). Thinner panels do not go together correctly so in conclusion 3/8” is the best.
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  • How does Super-Glide® fit together?

    Super-Glide® uses our Patented assembly method which makes the surface move as one. Expansion and contraction used to be a problem, not any more. The surface is engineered to withstand forces over 200,000 pounds, allowing any size surface to be built inside or outside in extreme temperatures. The system also has tabs on the sides of the panels that eliminate vertical movement. This is the most advanced system to date.
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  • How do you clean the Super-Glide® surface?

    Pressure washing restores the surface to new condition with slight scraches that do not affect the skater. A leaf blower can clean away shavings. Heavily polluted rinks can be cleaned with a non-bleach cleaners (Simple Green) and then rinsed with water.
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